Frequently Asked Questions

Everything you need to know about shopping with MyDesignation.

How long does it take for my order to be delivered?

Standard shipping typically takes 5-7 business days depending on your location. You will receive a tracking link via email as soon as your order is dispatched.

What is your return and exchange policy?

We offer a 15-day return and exchange policy for all unused items in their original packaging. Please visit our Returns Portal to initiate a request.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes.

How do I ensure I choose the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our chart for the perfect fit.

Can I cancel my order after it has been placed?

Orders can be cancelled within 24 hours of placement or before they are shipped, whichever comes first. Once shipped, the order cannot be cancelled.

Are the colors of the products accurate to what I see on screen?

We strive to display product colors as accurately as possible. However, due to variations in monitor settings and screen calibrations, slight color differences may occur.